Office of Fair Trading - Website

The Question

How can access improve the design, navigation and functionality of the Office of Fair Trading’s website while tailoring it to the specific needs of the online audience?

The Answer

Conduct research to gain an understanding of the audience’s requirements, current site design, functionality and navigation. Then use research findings and technical expertise to ensure a smooth transition in accordance with government guidelines. 

The Results

By working in conjunction with OFT’s technical agency and implementing code into the existing CMS, the website was successfully re-launched on time, on budget, and with the original goals achieved.

The Client's Thoughts
Dave Johnson – eComms Manager

"We are very happy with the service that we received from Access.  They offered expert online knowledge, developed a good understanding of our audience and online requirements, and made sure that the project as a whole covered the requirements specified in the research and original brief.  They were flexible, professional and approachable, understanding change requirements and ensuring that designs met all client requirements."

Visit the site
Related Work/Projects
Office of Fair Trading - Codes
Office of Fair Trading - Scamnesty

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8th Floor, Trafford House, Chester Road, Old Trafford, Manchester, M32 0RS
0161 872 3455

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